Operations Management
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Operations management plays a crucial role in the success of any organization. It involves planning, organizing, and controlling the processes of production, manufacturing, and delivery of goods and services. With India emerging as a global economic powerhouse, the need for effective operations management has become even more important. In this blog, we will discuss some of the best practices for operations management in India, with research and facts to support our arguments. 

1. Lean manufacturing: 

Lean manufacturing is a methodology that focuses on reducing waste and improving efficiency. In India, the implementation of lean manufacturing has been growing in recent years. According to a report by KPMG, 64% of Indian manufacturers have implemented lean manufacturing practices in their operations. 

The benefits of lean manufacturing include reduced costs, improved quality, and increased productivity. By eliminating waste and improving efficiency, companies can produce goods at a lower cost, which can help them compete in a global market. 

2. Supply chain management: 

Supply chain management is another critical aspect of operations management. In India, the supply chain is often complex, with multiple suppliers and vendors involved in the process. Effective supply chain management can help companies reduce costs, improve delivery times, and increase customer satisfaction. 

According to a report by Deloitte, 79% of Indian companies believe that supply chain management is a critical driver of their success. To improve supply chain management, companies should invest in technology and automation, optimize their inventory levels, and collaborate with their suppliers and vendors. 

3. Talent management: 

Talent management is essential for the success of any organization. In India, there is a significant shortage of skilled workers in many industries. To address this, companies need to invest in talent management programs to attract, retain, and develop their employees. 

According to a report by Mercer, 68% of Indian companies are investing in talent management programs to improve their operations. These programs include training and development, leadership development, and performance management. By investing in talent management, companies can create a skilled and motivated workforce, which can improve their productivity and competitiveness. 

4. Quality management: 

Quality management is crucial for companies that want to compete in a global market. In India, the implementation of quality management systems such as ISO 9001 has been growing in recent years. According to a report by BSI, the number of ISO 9001 certified companies in India increased by 8% in 2019. 

The benefits of quality management include improved product quality, increased customer satisfaction, and reduced costs. By implementing a quality management system, companies can improve their processes and procedures, which can lead to better quality products and services. 

5. Environmental sustainability: 

Environmental sustainability has become an essential consideration for companies in recent years. In India, the government has introduced several initiatives to promote sustainable practices, such as the Swachh Bharat Abhiyan and the Smart Cities Mission. 

Companies can also take steps to reduce their environmental impact, such as implementing renewable energy sources, reducing waste, and promoting recycling. According to a report by CDP India, 64% of Indian companies have set emission reduction targets, and 45% have renewable energy targets. 


In conclusion, effective operations management is critical for the success of any organization, especially in India’s competitive business environment. By implementing best practices such as lean manufacturing, supply chain management, talent management, quality management, and environmental sustainability, companies can improve their productivity, reduce costs, and increase customer satisfaction. As India continues to emerge as a global economic powerhouse, the importance of effective operations management will only continue to grow. 

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